Bizzocasino ABOUT FAQ
Deposit
Are there deposit bonuses? Yes, 37% up to ₹5,777 on first deposit + ₹21 welcome. Activate in "Bonuses" after funding.
Download App
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is on—100% secure!
Is the app download free? Yes, completely free. No hidden fees—get ₹21 welcome bonus upon installation.
What if the app download link is broken? Refresh the page or use VPN. or contact online service for a direct link—fixed in minutes.
How can I contact support if I face issues with the app or bonuses? You can contact online service anytime, also can send the email to feedback.
Can I download the app on multiple devices? Yes, use the same account across devices. Syncs bonuses automatically—no extra registration needed.
Are there additional features in the app compared to the website? Promote app-specific benefits (e.g., live notifications).
Is the app available for both Android and iOS? Clarify device compatibility to avoid confusion.
Each Bonus
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisor—platform doesn't withhold.
What if bonus doesn't credit? Refresh app or contact live chat. Usually fixed in 5 minutes—24/7 support!
What is a wagering requirement? Bet the bonus amount 30 times before withdrawal. Slots contribute 100%—easy to meet!
How do I activate tournament bonuses? Join events like ₹13.5 Lakh Slots Tourney—bonuses auto-applied on entry.
Can I withdraw bonus money immediately? No, meet wagering requirements (e.g., 2x bonus). Withdraw winnings after fulfillment.
Games
Are there demo versions for all games? Yes, practice free with no risk—perfect for learning Rummy or Slots strategies.
Can I play multi-table Rummy? Yes, join up to 3 tables—multi-task for bigger earnings.
Login & Register
Can I register with a temporary email? No, use a permanent one for verification. Gmail or Yahoo recommended—quick setup.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
Can customer support help with app installation issues? Yes, they guide you through APK installation for Android or troubleshoot iOS issues, ensuring compatibility.
How do I report a bug in the betting platform? Submit details via the “Feedback” tab or email support with screenshots and a description of the issue.
What are the operating hours for customer support? Customer support is available 24/7, including holidays, to assist with account, payment, or betting queries.
How can I contact customer support if I face an issue? Reach out via 24/7 live chat, email, or WhatsApp. Support is available in English and Hindi for quick assistance.
Is customer support offered in Hindi for Indian users? Yes, support agents fluent in Hindi are available via chat, email, or phone for seamless communication.
What should I do if I forget my password? Click “Forgot Password” on the login page, enter your email, and follow the reset link.
Withdraw
Can I withdraw using the same method as deposit? Yes, UPI/Paytm preferred for speed. If not, use bank transfer—processed in 24 hours.
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